Tuya Smart Phone Numbers and Emails

Toll-Free Number:

  • (844) 672-5646
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Tuya Smart Emails:

Business Customer Service
Customer Service
Investors/ Franchising
Legal
Privacy Inquiries
Media
Marketing Inquiries
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More phone numbers and emails Less phone numbers and emails

Tuya Smart Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    88% phone 12% email
  • The best phone number to call Tuya Smart is 8446725646.

  • The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Tuya Smart may ask you for the following information to identify you as a customer: email, address or first and last name.

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PissedConsumer Club

Contact Information

Tuya Smart Website:

Tuya Smart Help Center:

Corporate Office Address:

Tuya Inc.
3979 Freedom Circle, Suite 340
Santa Clara, California 95054
United States

Tuya Smart Rating Based on 4 Reviews

Rating details

1.5
more details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Reliability

Rating stats

Rating trend

Summary of Tuya Smart Customer Service Calls

85 TOTAL
CALLS
00:58 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Tuya Smart?

Product/ Service Question:

  • “Connectivity problems”
  • “Not working right”
  • “Light wont connect”

Request for Information Question:

  • “Need to know how to pair my device”
  • “Tech support”
  • “Help with a security camera”

Account Question:

  • “ProblemWith account”
  • “Can't get into my room through the lock”

Cards Question:

  • Credit card was overcharged

Payments and Charges Question:

  • “Over billed”
  • “Charged but never bought anything”

Return/ Replace Question:

  • “Return 360 panoramic bulb camera three of them”

Other Question:

  • “Playback”
  • “Wanted help pairing doorknob to tuya smart app”
  • “Issues”

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